skype for business add contact outside company

Other organizations that are using Skype for Business Online, Microsoft Lync Server 2010, Microsoft Lync Server 2013, or Microsoft Office Communications Server 2007 R2.Microsoft 365 enterprise and academic customers can configure individual access options for the following external contacts on both an organization and user level: Public IM contact (Microsoft Messenger, Skype)Įxternal Communications for PIC disabled or Federation SRV record missingĬonfiguring external communications for Skype for Business Online Type and number of external contactsĮxternal Communications disabled or Federation SRV record missing

The following table will help determine what the most likely cause of the issue is, depending on the type and number of contacts that are affected. The first step to resolve issues that affect Skype for Business Online is to scope the issue appropriately. When the external contact receives a Skype for Business Online meeting invitation and then clicks Join Online Meeting, the user receives an error message that states that the person doesn't have permission to join the meeting, and the connection fails. When you search for the external contact, or you review an external contact who's already added to your contact list, the presence icon is unavailable (it appears dimmed), and Presence Unknown is displayed.Įxternal contacts can't join Skype for Business Online meetings. Presence is unknown for an external contact. The following error message may also be recorded in the Lync 2010 UCCAPI logs:Ĥ03 Forbidden: From URI not authorized to communicate with federated partners.

Skype for business add contact outside company